Q10: Identify at least two relevant Mental Health / AOD related information in each
of the following areas:
? Organisation and regulatory standards
? Policy and procedures
? Legislation and statutory mandates
Q11: Please provide the requirements for making a referral process to another service
where needs have been identified.
Q12. Explain the principles and practices for the following:
a. Planning complex service inputs
b. Working across multiple services
Q13: How can we as Case Managers in the mental health or AOD sector,
a. Understand the impact of service duplication
b. Recognise the issues faced by clients, their families and carers accessing multiple
Q14. What are the requirements of evidence based practices? MR FER
Q15. Describe how a Case Manager recognises at least two indicators of imminence of
self-harm or harm to other.